Shipping & Returns

Shipping

We ship from our store in Portland Oregon.  Orders are usually processed within 2 business days.  We will ship anywhere in the world.  Rush air shipments received before 10 am PST will be shipped the same day.  With USPS 1st class mail and UPS Ground please allow up to 10 days for receipt of merchandise.


Refunds

Please print and fill out the form below or use our blue form included with your

purchase to make an exchange or request a refund. 

Please send all exchanges and returns to:

John Helmer Haberdasher, 969 SW Broadway, Portland OR 97205. 

 

REFUNDS and EXCHANGES

Questions about a hat size?  See "Determine head size" under Quick Links.
If you need to return or exchange merchandise, please send to:
John Helmer Haberdasher Inc. • 969 SW Broadway • Portland OR 97205

Name ________________________________________
Phone _________________________
Mailing Address____________________________________________________________

Refund: reason: ____________________________________________________


  Check    Credit Card No. ___________________________ Exp. Date _____

 

Exchange:  Please send following item(s) for exchange:
Quantity
Description
Color
Size
Price
Total
           
           

For exchanges, please include $3 postage for caps/berets, $10 for a brimmed hat, and add $1 for each additional item, unless we did not send you what you requested.                                

$
Grand Total  
$

Satisfaction guaranteed or your money back!
Thank you, John Helmer  (503) 223-4976

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