Free US Shipping on orders over $125

Shipping & Returns


We ship from our store in Portland Oregon.  Orders are usually processed within 2 business days.  We will ship anywhere in the world.  Rush air shipments received before 10 am PST will be shipped the same day.  With USPS 1st class mail and UPS Ground please allow up to 10 days for receipt of merchandise.


Please print and fill out the form below or use our blue form included with your

purchase to make an exchange or request a refund. 

Please send all exchanges and returns to:

John Helmer Haberdasher, 969 SW Broadway, Portland OR 97205. 



Questions about a hat size?  See "Determine head size" under Quick Links.
If you need to return or exchange merchandise, please send to:
John Helmer Haberdasher Inc. • 969 SW Broadway • Portland OR 97205

Name ________________________________________
Phone _________________________
Mailing Address____________________________________________________________

Refund: reason: ____________________________________________________

  Check    Credit Card No. ___________________________ Exp. Date _____


Exchange:  Please send following item(s) for exchange:

For exchanges, please include $3 postage for caps/berets, $10 for a brimmed hat, and add $1 for each additional item, unless we did not send you what you requested.                                

Grand Total  

Satisfaction guaranteed or your money back!
Thank you, John Helmer  (503) 223-4976

Regular Store Hours
Monday - Saturday: 10am - 5pm

Holiday Hours:
Monday - Saturday: 10am - 6pm
Sunday: 11 - 5pm

Christmas Eve: 11 - 4pm
Closed Sunday New Year's Eve
We are closed during the following holidays:
New Year's, Memorial Day, 4th of July, Labor Day, Thanksgiving and Christmas.